Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with a site we cover? We're glad to hear from readers, and this page explains the best way to reach us.
How to reach the team
The quickest way to get in touch is by email at [email protected]. Send us as much detail as you can, whether that's the name of a casino, a screenshot, or a specific question about how our rankings work, and we'll do our best to get back to you within a reasonable timeframe.
We're a small editorial team, so please bear with us if a reply takes a day or two. We read every message, even if we can't always respond individually.
What we can help with
- Corrections or updates to information on a casino review, such as changed bonus terms or a site that has closed
- Questions about how we assess and rank casinos not on GamStop, including the criteria behind our editorial ratings
- Feedback on your own experience with an operator we've covered, positive or negative
- General queries about the site, our content, or how Non Gamstop Casinos is put together
What we can't help with
We're an independent comparison site, not a casino operator, so we can't process withdrawals, verify your identity documents, or resolve account disputes directly with any brand. If you have an issue with a specific site, your first step should always be that casino's own support team. If you're concerned about your gambling and are already registered with GAMSTOP, our Responsible Gambling page has information on where to find further support.
If you're trying to work out which casino suits you before signing up, our guide to non GamStop casinos in the UK breaks down bonuses, payment methods, and game selection across the operators we've reviewed.
Before you write in
A few things that help us answer faster:
- Tell us which casino or page your message relates to, if applicable
- Include any relevant dates, screenshots, or reference numbers
- Let us know whether you're asking a general question or reporting something specific that's changed
For more on who we are and how this site is run, see our About Us page. Our Terms and Conditions also cover how the site operates and what our content can and can't be relied on for.
A reminder before you play anywhere
Everything on Non Gamstop Casinos is intended for readers aged 18 and over. Casinos not on GamStop still involve real-money gambling, and while many readers use them precisely because GamStop's exclusion scheme doesn't apply, the same basic principles of gambling responsibly still matter: only stake what you can afford, keep track of time and spend, and use the tools an operator provides, such as deposit limits, if you want more control. If you have questions about any of this, get in touch and we'll point you in the right direction.